For almost two years now, I've had my iPhone 3G. Before that, I had a Blackberry Curve which I loved. It was compact and light and allowed me to do the two things I most needed to do to be productive:
- Make calls.
- Respond to emails in a timely fashion.
I DON'T CARE WHAT THEIR ADS SAY—AT&T SUCKS
Raise your hand if you have an iPhone and have suffered dropped calls.
(Wow, that's a lot of you!)
For two years now, I've suffered through dropped calls (multiple times a day) and failed calls when I tried to call those dropped people back.
I've even not answered calls, because I knew I was in a place where the coverage was bad. Like inside my house.
I learned to text--not call people--if I needed to communicate.
I've had to deal with lack of coverage in puzzling places, like, literally right in front of Steve Jobs' house. (I'm serious, he lives in Palo Alto and I went to an event at someone's house who lives next door and I parked in front of his house and had zero bars. Can't he do something about it? Shoot, Cheney built his own cell tower out in the Wyoming brush. Not that Jobs is Cheney, but they are similarly robotic now. Can't he put up some towers in the heart of Silicon Valley? )
And worse—this is the clincher—I've put off responding to emails because it was easier to wait until I got back to my home office rather than hen-peck out my response on the touch keyboard. If I can't respond on the go, what is the point of having a "smart" phone?
Why do we put up with this nonsense? I've been on the phone with AT&T many times over the past two years complaining about the lack of coverage and dropped calls and have never been able to get a straight answer about what they are doing to fix the problem. I live in the heart of Silicon Valley, for cryin' out loud. There is no excuse for this.